How To Automate Your Business The Easy Way
Business process automation sounds much like a big process suited for large scale businesses or manufacturing companies, but it is actually suited more to the small business.
What exactly is business process automation
Business process automation sounds much like a big process suited for large scale businesses or manufacturing companies, but it is actually suited more to the small business with limited time than it is to large business.
Here is one definition of Business Process Automation:
Business Process Automation (BPA) is a process of managing information, data and processes to reduce costs, resources and investment. BPA increases productivity by automating key business processes through computing technology.
But what exactly does is it mean in simple words. Business Process Automation does not actually involve machines taking over the jobs that humans used to do. If we agree that machines or computers need human beings in order to learn to do what humans do then we also agree that human beings are an ever changing species therefore machines can never extinguish the need for human touch.
The simple definition for Business Process Automation therefore is:
Business Process Automation is the process by which human beings document working solutions in order to monitor and repeat them.
You therefore do no need a huge Customer Relationship Management (CRM) software to get started. You also do not need to learn any new software in order to achieve full business process automation tools.
So how can you get started implementing Business Process Automation?
Our experience has shown that it is important to get started where you are not matter how small:
Here is a few pointers that can help help you:
- List down the various processes involved in your business e.g email marketing, sms marketing
- List down various paths that process follow in your business
- Write down the processes that achieved the best results e.g call leads may be converting into sales quicker
- Document the processes that take longest to convert into sales
- Find a Business Process Automation partner who can help you automate the two
processes one that takes longest and the other that takes the shortest time to convert into sales.
At this point do not sign up for any Business Process Automation software yet. Once you have the results of tests run at step 5 , come up with a list of any problems you discovered as well as positives you might have identified.
Do not find a software that solves the problems first but instead find one that amplifies the good processes you have.
Things to note
- Do not depend on one software package because it will always disappoint in one area
- Go in one step at a time and leave flexibility
- Own your data, find software with ability to easily export your data should you want out.
- Find a software with ability to easily measure your successes but most importantly your failures.
Business Process Automation can be achieved without signing up for any CRM subscription or having a big workshop. However, it is important to know how ready your business is for automation. We offer a free business process automation audit. Contact us today
